Privacy Policy

Last updated: September 14, 2025

​

This Privacy Policy explains how we collect, use, and protect your personal information when you use the website www.mrrichardflint.com/.

​

Information We Collect

When you use the contact form, we collect the following information:

• First name and last name

• Email address

• Your message (which may include health-related details you choose to share)

​

We do not create accounts, allow logins, or collect payment details via this website.

​

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Provide information about NHS or private services

• Manage and follow up on your requests

We do not sell or share your personal data with third parties for marketing purposes.

​

Website Hosting

This website is hosted by Wix, which stores your data on secure servers behind a firewall. For more details, please see Wix’s Privacy Policy.

​

Cookies

This website is hosted on Wix, which may place cookies on your device. Cookies are small text files that help the site function properly and improve your browsing experience.

• Essential cookies: These are required for the website to work (for example, for security and site performance). They cannot be turned off.

• Non-essential cookies: Depending on the features enabled (such as analytics or marketing tools), Wix may also place non-essential cookies. You will be asked to accept or reject these through a cookie banner if they are used.

​

We do not set or use any additional tracking cookies ourselves.

​

Data Retention

We will retain your enquiry and contact details for no longer than 12 months, unless we are legally required to keep them longer.

​

Lawful Basis for Processing

We process your data on the following legal bases:

• Consent - when you submit a contact form

• Legitimate interests - to respond to enquiries and manage communications

• Legal obligation - if required to keep records for regulatory purposes

​

Special Category Data

If you choose to include health-related information in your enquiry, we will only use this information to respond and will not retain it beyond what is necessary.

​

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any inaccuracies

• Request deletion of your data

• Object to or restrict processing of your data

• Withdraw consent (where consent is the basis for processing)

• Complain to the Information Commissioner’s Office (ICO) if you believe your rights are not being respected: www.ico.org.uk

​

Security

We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

​

Contact Us

If you have any questions or would like to exercise your data rights, please contact us via the form at: www.mrrichardflint.com/contact